Preventive Maintenance Contracts
PSS performs on-site preventive maintenance on your instrument to maximize uptime and extend instrument life. PSS uses predefined checklists of preventive maintenance procedures under GPC/SEC conditions for consistent service from laboratory to laboratory.
Includes:
- GPC/SEC runs
- GPC/SEC column checks
- software checks.
Contact us for a quote based on your instrument and software configuration.
Relocation Services
Minimize the impact of moving, protect your investment, and resume operations quickly and efficient. PSS Relocation services include laboratory environment preparation, laboratory environment troubleshooting, cabling, wire testing, relocation, and startup capabilities.
Contact us for a quote based on your instrument and software configuration.
Software Services and Updates
PSS Preferred Software support includes
- Telephone assistance from highly trained professionals for WinGPC MCDS
- e-mail, internet, and fax support
- remote maintenance on customer PC's
- guaranted reaction times
- free updates, patches and service releases
- 20% reduced fee for PSS GPC/SEC trainings,
WinGPC trainings, and in-house trainings.
Contact us for a quote.